Billing (3)

As you would expect - the most important questions tend to revolve around billing. The common questions and their answers are here.

Domains (7)

We get asked many questions about domains and the commonest questions and answers are here. This also includes hosting information for sub-domains and add-on domains.

E-Mail (5)

Probably the most asked questions on the internet! All about e-mail. Here are the most asked questions and their answers so far.

Hosting (23)

This category contains 6 sub-categories all related to hosting and servers. Includes FTP, DNS, Paths, SSL, Software Version, Scripts & Databases.

Pre-Sales Questions (13)

Shopping online is a bit different from shopping in stores - here there are no assistants to ask questions in order to help you make your purchase. Here are the most commonly asked questions before people decide to buy from us.

Most Popular Articles

 Do you offer telnet or shell access?

No. Due to security reasons we do not offer telnet or shell access. You are still able to unzip...

 How long does it take to setup my account?

Your account will be setup automatically within 60 minutes of payment being received unless you...

 What happens to email addressed incorrectly to my domain?

This will depend on the settings you have in place under default address. This can be checked...

 Do you allow sites to advertise for money, on their web site?

Yes, we allow sites to have commercial advertisements. With so many affiliate schemes and...

 Can I host my friends?

Yes, you may host your friends. You will be limited to using sub-domains and/or add-on domains...